Contact information

 

Have questions or need assistance?
At Tirafina LLC, we’re here to help with any inquiries regarding our fine jewelry, orders, or services. Whether you need product information, support with an existing purchase, or personalized guidance, our team is ready to assist you.

You can reach us directly through our Contact section, and we’ll be happy to provide prompt, reliable, and friendly support.

Customer Service Hours

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM (Eastern Time), excluding holidays.

Typical Response Time

We respond to customer inquiries within 24–48 business hours.
Messages received outside of business hours or on weekends will be addressed on the next business day.

Business Address:
Tirafina LLC
12 East 46th Street, 2nd Floor
New York, NY 10017
United States

United States

Email: customerservice@tirafina.com